The second-hand marketplace Shoppers Voice Frustration About Size Modifications
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Online Platforms Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category versus the original listing due to the recalibration.
The company said the revised method more closely matches similar services.
They have suggested members to examine their items and update the measurements by hand if necessary, which has left users frustrated.
Size Classification Modifications
Previously, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was formerly size 12 but is now a UK 16-18.
Member Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Necessary Adjustments
A different user, from Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.